Naman Pratyush

Brought in during a complex acquisition and restructuring phase to stabilize platforms, modernize cloud infrastructure, and lead high-impact product and data initiatives across EarthLabs and DigiGeo.

• Mentored and coached internal and vendor development teams, championing an open-door policy to foster collaboration, empower teams, and reduce attrition.
• Served as Lead for Asset Migration and IT point person, addressing operational gaps by managing Salesforce, Pardot, Zapier, Stripe, and other tools until organizational restructuring was complete.
• Spearheaded AWS, Cloudflare, and NewRelic initiatives for EarthLabs and DigiGeo, auditing best practices, guiding security and networking infrastructure, and forming a dedicated DevOps/AWS expert team.
• Rescued the data product Marcopolo from discontinuation by revamping its backend engine, implementing a new database, designing FMP-based feeds, and updating the frontend for new requirements.
• Provided strategic, tactical, and technical leadership for the CEO.CA launch, closely monitoring progress and actively stepping in during critical phases.
• Collaborated with Sales and Marketing to shape monetization strategies for new and existing products, aligning budgeting, roadmaps, and strategic direction with organizational priorities.
• Partnered with C-level executives to align technology investments with business objectives, presenting high-level architecture and securing buy-in for transformational initiatives.
• Reduced deployment cycle time by 40%, increasing release frequency from monthly to weekly and establishing proactive risk management practices while maintaining predictable delivery.

Led technology strategy and platform modernization for high-traffic media and data properties, eventually transitioning into EarthLabs post-acquisition.

• Mentored internal and vendor development teams to establish a cohesive, collaborative culture.
• Managed project portfolios with a focus on resource allocation, budgeting, and skills alignment, providing technical leadership on high-level architecture.
• Identified operational risks (knowledge gaps, process inefficiencies) and implemented strategies to bridge them.
• Collaborated with Product, Analytics, Design, and Operations teams to craft a long-term technical roadmap aligned with business objectives.
• Developed secure payment and subscription frameworks (.NET 7, Salesforce, Stripe) for high-traffic media and data products, ensuring compliance and enhancing customer onboarding.
• Implemented enterprise paywall and subscription systems (Auth0, .NET 7, SQL, Elasticsearch) to streamline user onboarding across multiple channels.
• Led adoption of agile methodologies (Scrum, Kanban) and test-driven development, achieving 80% faster feature delivery and improved code quality.
• Built conversational chatbots (OpenAI, Langchain, Pinecone) to handle structured and unstructured data, exploring ML-based opportunities for greater user engagement.
• Managed AWS infrastructure to guarantee scalability and system security.
• Solidified security measures for DevOps pipelines, AWS services, media projects, and data products to ensure robust protection and compliance.

Contributed to market data platforms and modernization initiatives at one of Canada’s largest financial institutions.

• Worked on RBC’s market data service to integrate FactSet market rates into internal banking applications, demonstrating strong financial domain expertise.
• Built and maintained a standalone service to fetch market data rates from the FactSet source.
• Upgraded multiple services from legacy .NET Framework to .NET 7 to improve performance, supportability, and security posture.
• Led Kubernetes and OpenShift (OCP) initiatives within the division, coordinating with all stakeholders to strategize and plan implementation.

Grew from core engineering contributor to VP Engineering at a leading legal practice management SaaS platform, owning end-to-end architecture, performance, integrations, and cloud operations.

• Led technology teams with a hands-on approach, working autonomously and in partnership with Product Managers, CPO, Team Leads, and Developers to foster mentorship and collaboration.
• Rolled up sleeves to support and guide teams in solving technical challenges, partnering with Sales, Implementation, and Client Success to deliver an exceptional product experience while maintaining short iteration cycles.
• Deployed NewRelic for application performance monitoring (browser/server) and integrated AWS CloudWatch alerts to ensure proactive system oversight.
• Established AWS VPC infrastructure (NAT Gateway, VPC Peering, Route Tables, Elastic IPs) to optimize network configuration and security.
• Designed and developed Elasticsearch indexing (SQS, Lambda) for document attributes, enabling efficient search and retrieval.
• Monitored cloud resources (EC2, VPC, IAM, ES, S3, Glacier) via Amazon CloudWatch, setting automated alerts and analyzing logs for operational insights.
• Built RESTful APIs (ServiceStack) for core features—accounting, documents, email, tasks, calendar, subscription, custom fields—and developed a full-featured email application (.NET Core, ReactJS).
• Implemented Elasticsearch (C# Driver) with Ingest Pipeline for advanced text search, including fuzzy, synonym, and phrase queries.
• Configured S3 replication, lifecycle policies, encryption, and security protocols for reliable data storage.
• Architected document automation and merge field functionality (MongoDB, C#), supporting customizable forms and bookmarks for Word and PDF files.
• Integrated multiple external services (Nylas, Lawpay, Kloudless, Chargify, Plaid, Google, Outlook) with OAuth, enabling robust document management, versioning, and external sharing.
• Achieved real-time 2-way calendar synchronization with Google and Outlook (Hangfire, Redis, MongoDB, C#).
• Enhanced SQL Server performance by indexing tables, optimizing stored procedures (DMVs, Query Store, Extended Events), and executing regular backups.
• Implemented SQL Server High Availability with Availability Groups, Cluster nodes, and Automatic Failover, creating peer-to-peer replication for reporting, backups, and a master node.
• Developed a notification service for tasks and calendar reminders, improving user engagement and productivity.

Early career engineering role working on large enterprise and banking applications.

• Tool Adoption & Requisition Management Application Center: Implemented business initiatives such as TAI (Tool Adoption Index), TBI (Tool Benefit Index), and CoDE, expanding the application spectrum by assisting projects with efficient utilization of tools throughout the software development life cycle.
• Online Banking – Commonwealth Bank of Australia: Customized and developed modules including cross-home loans, account information, credit cards, and personal loans.